Privacy & Cookies

At ElaBliss (operated by Swiss Emporium Hrvat, Switzerland), your privacy is extremely important to us. This policy explains how we collect, use, store, and protect your personal information when you visit our website, participate in our online courses, or engage with our coaching services. By using our website, enrolling in courses, or booking coaching sessions, you agree to the practices described in this Privacy & Cookies Policy.
 

1. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve your experience, and ensure proper functionality.
 

How We Use Cookies

We may use cookies for the following purposes:

1. Essential Cookies – Required for the website to function properly, such as navigation and secure access areas.

2. Performance & Analytics Cookies – Help us understand website usage, such as most visited pages, to improve content. These do not collect personally identifiable information.

3. Functionality Cookies – Remember choices you make, like form entries or session preferences.

4. Third-Party Cookies – Used by trusted services we integrate (e.g., PayPal, Calendly). We do not control these directly but use them only from reputable providers.

Your Choices: You can manage or disable cookies through your browser settings. Some features of our website may not function properly if cookies are blocked.
 

2. Information We Collect

We may collect information you provide voluntarily, including:

• Name, email, and contact information

• Payment details for courses or coaching sessions

• Preferences, feedback, and survey responses

• Messages, chat logs, and session notes (only for service delivery)

We may also automatically collect information via your browser or device, including:

• IP address and general location

• Device type, browser, and operating system

• Pages visited, time spent, and activity on our website

By providing your information, you consent to its use in accordance with this policy.
 

3. How We Use Your Information

We use your information to:

• Deliver courses, coaching, and other purchased services

• Process payments and manage subscriptions

• Communicate with you regarding updates, offers, or bookings

• Improve our website, programs, and services

• Ensure compliance with our policies and legal obligations

We do not sell your personal information to third parties.
 

4. Disclosure of Information

We may share personal information only when necessary, including:

• With service providers that help operate our website, process payments, or host content (e.g., PayPal, Zoom, Calendly)

• To comply with legal obligations or protect our rights

• In aggregated or anonymized form for analytics or reporting

We do not sell your information for marketing purposes.
 

5. Payment Information Section

Payment Information
When you purchase courses, coaching sessions, or other services from ELABLISS, we may collect payment details, including:

• Your full name

• The service or course purchased

• Credit card or PayPal information required to process the payment

How We Use Your Payment Data:

• To process payments securely and provide access to your purchased service

• To prevent fraud and ensure compliance with financial regulations

Payment Security:
All payment information is transmitted securely using industry-standard encryption and is handled by trusted third-party payment processors (e.g., PayPal). ELABLISS does not store sensitive payment details, such as full credit card numbers, on our servers.

Your Rights:
You may contact us to request information about the payment data we hold about you or to correct inaccuracies.
 

6. 1:1 Coaching Sessions & Recordings

• Private coaching sessions are not recorded by default.

• If a client requests a recording at the start of the session, a personal copy will be provided.

• Recordings are for personal use only and may not be shared or published.

• Group or program-based sessions may be recorded for educational purposes. Participation indicates consent unless you opt-out by keeping your camera/microphone off or using chat only.
   

7. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is completely secure. You are responsible for keeping your account credentials confidential.
 

8. Links to Third-Party Services

Our website may contain links to trusted third-party services (e.g., social media platforms, payment processors). Elabliss is not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.
 

9. International Data Transfers

Your information may be processed in Switzerland or other countries where we operate. By using our services, you consent to such transfers. We take reasonable measures to protect your privacy in compliance with applicable laws, including GDPR where relevant.
 

10. Users Under 18

Our website and services are intended for adults (18+). We do not knowingly collect personal information from minors. If you believe a minor has submitted data, please contact us at elablissofficial@gmail.com, and we will delete it promptly.
 

11. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to certain processing, including marketing communications

• Withdraw consent at any time

For GDPR residents (EU/EEA/UK,UAE), you may also request data portability or lodge a complaint with your local supervisory authority.
 

12. Updates to This Policy

We may update this Privacy & Cookies Policy periodically. Any changes will be posted on this page with a revised Effective Date. Continued use of our website or services constitutes acceptance of any updates.
 

13. Contact Us

For questions about this policy, data requests, or privacy concerns, contact:

Email: elablissofficial@gmail.com
Company: Swiss Emporium Hrvat (Switzerland)